Contact

Our specialised support team is available to help you with questions and concerns about Hartviro reliably and competently. Whether you want information, are already registered or actively using the platform – we provide personalised assistance so you always feel well cared for.

How to contact us

We help you quickly and precisely on all account and platform matters. The team operates Monday to Friday during business hours (CET) and handles enquiries with high priority. Typical areas where we assist you:

• Account opening and verification as well as full account management (incl. profile and risk settings)
• Technical support for using the platform, the app or resolving errors
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information about features, strategies, AI algorithms and available trading tools
• Feedback, ideas and suggestions for improving the platform
• Support for all other concerns – from general questions to individual needs

Register

Use the secure contact form below. Complete all relevant fields so we can process your enquiry accurately and quickly. You will usually receive a reply on business days within 24 hours – often sooner. For urgent technical issues a live chat is available (weekdays 9–18).

Contact information

Email: [email protected]

Address: 12 Baker Street, London, W1U 3BW, United Kingdom

Our aim is to make your experience with Hartviro as pleasant, smooth and successful as possible. We therefore emphasise clear communication, transparency and solution-focused support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priorities.